Traceability software
ultra-simplified use in tactile monitor

+01-305-647-2584 Calls in english - EEUU & Canada
+34-913-274-484 Calls in spanish - Latin America

LEGAL INFORMATION

SMiralles SL is committed to protecting your privacy. This Statement of Privacy applies to the SMiralles SL website and software platform.  This statement governs the data collection, processing and usage practices of SMiralles SL. By using the SMiralles SL website or services platform, you consent to the data practices described in this statement.

SMiralles SL complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland respectively.

INFORMATION RELATED TO COLLECTED DATA

SMiralles SL collects information under the direction of its Clients, SMiralles SL has no direct relationship with the individuals whose personal data it processes. SMiralles SL works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please contact us.

SMiralles SL may transfer personal information to associated companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

SMiralles SL has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the SMiralles SL Client (the data controller). If the client requests SMiralles SL to remove the data, SMiralles SL will respond to their Client’s request within 30 business days.

SMiralles SL will retain personal data we process on behalf of our Clients for as long as needed provide services to our Client. SMiralles SL will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SMiralles SL collects personally identifiable information, such as your e-mail address, name, company name, home and/or work address and/or telephone number.

In the event that you contact us for customer support through the website, we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

SMiralles SL collects and uses your personal information to operate SMiralles SL website and deliver the services you have requested. SMiralles SL may also use your personally identifiable information to inform you of other products or services available from SMiralles SL and its affiliates. SMiralles SL may also contact you via voluntary surveys to conduct research about your opinion of current services or of potential new services. You will always have the option to unsubscribe (see “To Unsubscribe From SMiralles SL” below.) SMiralles SL does not sell, rent or lease its customer lists to third parties in which we do not have a formal agreement to provide services to SMiralles SL and our customers or prospects. SMiralles SL does not share personally identifiable information except as described in this policy. SMiralles SL may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SMiralles SL may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries or contact you based on your interest to receive such communications. Such third parties are prohibited from using your personal information except to provide these services to SMiralles SL, and they are required to maintain the confidentiality of your information. SMiralles SL does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

GENERAL PRIVACY PRACTICES

SMiralles SL also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites using log files.

There is also information about your computer hardware and software that is automatically collected by SMiralles SL. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by SMiralles SL for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SMiralles SL website. For these purposes, we do link this automatically-collected data to personally identifiable information such as name, email address, address, and phone number.

The SMiralles SL website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SMiralles SL pages, or register with SMiralles SL site or services, a cookie helps SMiralles SL to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SMiralles SL website, the information you previously provided can be retrieved, so you can easily use the SMiralles SL features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SMiralles SL services or websites you visit. SMiralles SL keeps track of the websites and pages you visit within SMiralles SL, in order to determine what SMiralles SL services are the most popular. This data is used to deliver customized content and advertising within SMiralles SL to customers whose behavior indicates that they are interested in a particular subject area.

LEGAL DISCLAIMER

SMiralles SL websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SMiralles SL or the site; (b) protect and defend the rights or property of SMiralles SL (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of SMiralles SL, or the public.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, request deletion on our site by emailing us at info@ilean.net to our Privacy team. We will respond to all access requests within 30 days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the SMiralles SL website.

    If you provide SMiralles SL with user information, you have the following rights with respect to that information:
  • • To review the user information that you have supplied to us
  • • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • • To request that your user information not be used to contact you
  • • To request that your user information be removed from any solicitation list that we use
  • • To request that your user information be deleted from our records and
  • To opt out of being solicited by this website or third parties

To exercise any of these rights, please contact us at info@traceabilitysoftware.net.

No method of safeguarding information is 100% secure. SMiralles SL uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. SMiralles SL secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number) is collected on our site and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@traceabilitysoftware.net.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SMiralles SL will occasionally update this Statement of Privacy to reflect company and customer feedback. SMiralles SL encourages you to periodically review this Statement to be informed of how SMiralles SL is protecting your information. When such a change is made, we will update the "Last Updated" date above. If we make any material changes we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

You may unsubscribe from SMiralles SL marketing communications by clicking on the “unsubscribe” link located on the bottom of the company’s emails. Additionally, you may unsubscribe by contacting SMiralles SL Support at +34 913 274 848

SMiralles SL’s may send emails from our platform with SMiralles SL’s logo to show our tools capabilities however SMiralles SL does not control the email addresses directly and therefore cannot unsubscribe you from our customer’s emails on your behalf. Please contact the sender of that email which will include proper unsubscribe links if sent via our product.

SMiralles SL welcomes your comments regarding this Statement of Privacy. If you believe that SMiralles SL has not adhered to this Statement, please contact SMiralles SL at info@traceabilitysoftware.net. We will use commercially reasonable efforts to promptly determine and remedy the problem.
SMiralles Software Engines LLC is located at 5209 N.W. 74th Avenue, Miami, Florida 33166.
Phone: (305) 647-2584
Email: info@traceabilitysoftware.net


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